BMW Warranty Changes |
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rvbush
Newbie Joined: 06-February-2006 Location: Leamington Spa, Warwicks. Status: Offline Points: 14 |
Topic: BMW Warranty Changes Posted: 21-March-2006 at 05:32 |
That explanation is, quite frankly, a load of old ----. Of course M cars cost more to repair, of course older cars are more likely to require repair, of course higher mileage cars are more likely to go wrong. Then again cars with additional optional equipment are more likely to need repair, convertibles have complex power roof mechanisms, 6 cylinder engines cost more to repair than 4 cylinder engines. How much further do you go? There are not that many M cars compared to others and, as such, the level of 'subsidy' from owners of non M cars will be relatively very low. Not all M cars need expensive repairs. I do more than average annual mileage (app 20K), I have had both M and non M BMW's over the last 8 years or so and generally reckon that the cost/benefit of the extended warranty has been about cost neutral to both parties. I am in the minority, by definition most vehicels cover average mileage, thus tipping the cost/benefit equation in favour of the warranty provider. The whole point of the warranty is to provide customers with an overall evening out of the costs of ownership. Both parties take a risk. Owners risk that their vehicles may cost significantly less than the cost of the warranty (generally the case), but are willing to take that risk as catastrophic failures tend to be expensive. Warranty company risks that occasional individual vehicles cost significantly more than the cost of the warranty to repair, but most don't hence the potential for profit. Also, the more vehicles in the warranty scheme, the less exposed the warranty company is to individual high costs. Oh well.
Edited by rvbush |
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PPPP
Newbie Joined: 20-October-2005 Status: Offline Points: 10 |
Posted: 21-March-2006 at 04:32 |
BMW makes a pathetic attempt to justify the extortionate warranty hike. http://www.pistonheads.co.uk/news/default.asp?storyId=13422
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dirtybeemer
Really Senior Member II 1996 P E39 523i se Joined: 29-January-2006 Status: Offline Points: 563 |
Posted: 17-March-2006 at 16:46 |
Robstar wrote :- If only it were that easy. For an E39 M5 the vast majority of companies won't cover the VANOS, for instance. You need a tailor made policy which people are trying to organise, but progress is very slow. Most 3rd party warranties aren't worth the paper they're written on. I didnt say it was easy did i, i simply said that you can get your own warranty to suit what you want covering, obviously it is going to take time to find the right one and they are out there, as for third party warranties i wouldnt say all off them are not worth the paper they are written on, as one i had quite a few years ago coverd my engine replacement and ecu on a Peugeout 406, like i said you have to shop around, but as i dont deal with stealers and finance as they are the biggest rip off going, then it dont apply to me anyhow. |
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Robstar
Newbie Joined: 17-June-2003 Location: United Kingdom Status: Offline Points: 12 |
Posted: 17-March-2006 at 11:03 |
If only it were that easy. For an E39 M5 the vast majority of companies won't cover the VANOS, for instance. You need a tailor made policy which people are trying to organise, but progress is very slow. Most 3rd party warranties aren't worth the paper they're written on. |
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PPPP
Newbie Joined: 20-October-2005 Status: Offline Points: 10 |
Posted: 17-March-2006 at 11:02 |
up to 90's BMW's - nice looking, good residuals, reliable, cheap to maintain, good customer service
Current day BMW's - UGLY, poor residuals, not so reliable, expensive to maintain, poor customer service
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dirtybeemer
Really Senior Member II 1996 P E39 523i se Joined: 29-January-2006 Status: Offline Points: 563 |
Posted: 17-March-2006 at 10:42 |
well cosidering i dont like the shape of any of the new BMW series, and i certainly would never buy a brand new BMW because of the amount of money you lose as soon as you turn the key and drive away from the stealer, so the new warranty wouldnt apply to me any how i do believe you can buy your own independant warrenty through a broker, so buy one that covers what you want it to cover and give BMW the fingers
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Robstar
Newbie Joined: 17-June-2003 Location: United Kingdom Status: Offline Points: 12 |
Posted: 17-March-2006 at 10:36 |
"I acknowledge your request that I should respond to your email personally." Pull the other one!!! That reply is exactly the same reply as I received from a customer services manager. Perhaps they're so in tune with themselves that their replies are identical without even knowing it.
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PPPP
Newbie Joined: 20-October-2005 Status: Offline Points: 10 |
Posted: 17-March-2006 at 10:06 |
Webdunk
Moderator Group M3 GT Register Joined: 16-October-2002 Location: Central Scotland Status: Offline Points: 5245 |
Posted: 16-March-2006 at 15:19 |
PPP/PPPP cheers for your efforts. Had downloaded the text from BM3W and intend to send it shortly.
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Thorney
Newbie Joined: 02-December-2005 Status: Offline Points: 11 |
Posted: 16-March-2006 at 11:52 |
£65 plus VAT for us
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M3Nally
Really Senior Member II Joined: 28-May-2003 Location: United Kingdom Status: Offline Points: 1302 |
Posted: 16-March-2006 at 05:55 |
Apologies to indies then. If that is the case then you should be able to clean up with looking after 3 year old cars, and since euro legislation changed where you can have a car serviced anywhere and maintain the warranty, then maybe you can get those within warranty too.
Depends on your hourly rate I guess. I spoke to my local BMW dealer the other day and they are on £82 plus VAT, i.e. £96.35 per hour. Who can beat that then? |
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E30 M3 Macao blue metallic Evolution 2
E39 530d Sport Auto, Aegean blue Edition, Sat Nav, TV, comms pack etc. E39 540i Auto, Sat Nav, TV, leather, luxo barge |
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lancelotII
Really Senior Member II Joined: 24-November-2002 Location: United Kingdom Status: Offline Points: 853 |
Posted: 16-March-2006 at 05:15 |
I agree, my local indy has invested in some of the diagnostic kit. So they can now offer servicing and diagnostics on the full range. If BMW want to turn owners away due to their aloof attitude then the smart indys should pick up a ton of business. In the mean time we should still all contact BMW and let them know that there is a rash of very unhappy customers out there, and in addition point out that a return to good solid engineering would be preferable than the current obsession with techno loaded barges that are just going to be a liability in years to come.
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Thorney
Newbie Joined: 02-December-2005 Status: Offline Points: 11 |
Posted: 16-March-2006 at 03:08 |
Oh thats not the case (with us anyway). We have all the diagnostic equipment to service even the most modern BMW's and possess all the specialist BMW tooling for doing things like cam swaps in E46 M3's and E39 M5's. The investment is huge (over £10k just for tooling) so most tuners don't have them I grant you but if you're working on these cars you need to replicate a full dealer level IMO. However, I agree with the comments on the warranty, whilst as an indpendant tuner/servicer this is potentially good news for us I fundamentally disagree with what they've done (we have our own CSl so are directly effected anyway).
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Nostrils
Really Senior Member II Joined: 27-October-2002 Location: United Kingdom Status: Offline Points: 792 |
Posted: 14-March-2006 at 15:49 |
Email sent to Fay, not expecting a personal reply, but I pointed out that Mercedes forgot about their loyal customer base and the quality of their cars.....and it took them over 10 years to get it right again....
....BMW and the Quant family wouldnt like that. All we can do is email/write in and check progress. I currently drive a 1995 318iS as my daily drive and am putting on the miles, but with my fuel costs on business trips repaid back, I am looking to replace with another in about 6 months, probably a late E46 coupe....I will decide then when the money is ready! |
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Phil
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Double
Newbie Joined: 14-March-2006 Location: South East Status: Offline Points: 1 |
Posted: 14-March-2006 at 15:12 |
Hell, why not? Potential gain of £330 a year, or £1150 a year if you are over 60,000 miles (and that's not counting the excess), for the price of a 30p stamp or the electricity for an email. AND it will improve residual values substantially when we come to sell. The more of us who contact BMW the better the chance of victory. No Brainer !!! |
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PPPP
Newbie Joined: 20-October-2005 Status: Offline Points: 10 |
Posted: 14-March-2006 at 14:31 |
You are right of course - but we need to write to BMW if we are to influence them. It's not over yet, for they have agreed to review in 6 months. If we can send them 1000 letters from this site, that will make them take notice. Can we do it?
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Rags
Really Senior Member II Joined: 02-March-2004 Location: United Kingdom Status: Offline Points: 943 |
Posted: 14-March-2006 at 12:47 |
What should I get done to my car which is still under warranty. To my knowledge everything seems to be ok, but will they charge me for 'getting them to check it over'? I would like a few things replaced as preventative, but how should I approach it.......I mean, I would like the smg checked and the diff replaced with a new one, the tappets adjusted etc etc
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M3Nally
Really Senior Member II Joined: 28-May-2003 Location: United Kingdom Status: Offline Points: 1302 |
Posted: 14-March-2006 at 09:30 |
It's a catch 22 this one.
With the latest M car engines now so technically complicated with the electronics et al, they are completely out of the realms of home or even "independent" repairers IMO. To fix any of these will cost an absolute fortune so you would really want to fall back on a warranty if you bought one. BMW now extract every penny out of it's customers, they assume that the demand is elastic in economic terms, that owners will stump up anyway because they have the cash and like the cars. If this continues and warranties become worthless, then the depreciation will be catastrophic on M cars because who would want one? Would you buy a 3 year old M6 in a few years with no or a worthless warranty? How much if the engine went bang? As has been said before, many new cars will be worthless 2nd hand in only a few years because they are so complicated and will be out of the reach of most to maintain. Porsche must be rubbing it's hands with glee. BMW need to respond positively to this. They would not get away with it in the US. |
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E30 M3 Macao blue metallic Evolution 2
E39 530d Sport Auto, Aegean blue Edition, Sat Nav, TV, comms pack etc. E39 540i Auto, Sat Nav, TV, leather, luxo barge |
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PPPP
Newbie Joined: 20-October-2005 Status: Offline Points: 10 |
Posted: 14-March-2006 at 09:16 |
Ultegra We can still influence them - have you written and made your views known?
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ultegra
Really Senior Member I I Hate Sunday Lunch Joined: 18-November-2003 Location: Itinerant Pikey Status: Offline Points: 319 |
Posted: 14-March-2006 at 09:05 |
No good. Warranty would have lapsed by then. Buts that what they want anyway. <What a pack of handpumps> |
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Chris Enright
M Coupe Silver ex M Coupe Black ex 318is Silver 318is White ex M3 GT ex 318is Red ex 318is Blue 316i shell - watch this space... |
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