Hi Aiden,
Looks like you and me have been left out in the cold. I have a 320i with what appears to be the premature bore wear problem AKA Nikasil. It seems to me that these guys have had notions about pulling out for a long time, going by the attitudes of Service personnel at 2 dealers where I had work carried out on my car. The first time I wanted warranty work carried out, the service Manager said: "Hmmmm....They're not really covering BMWs anymore" I'd like to know as to when exactly they did pull out and were we all left high and dry a long time ago or was it recently. Every time I rang to see if there was progress with the claim, the service receptionist gave me this rigmarole about "We called lots of times but they're very busy" I think they may have been onto the UK offices.
I'd also like to know why anyone in the company didn't feel obliged to let the owners of the cars covered know as to where they stood.
I would not like to be depending upon those gangsters if I was in France and the worst came to the worst. If this is how they conduct business, the Emergency Service must be a complete joke. Apart from a water pump and a crankshaft vent valve, they have been useless. I feel almost betrayed and insulted at the treatment I have recieved from this outfit, and I expected far better from a prestige brand like BMW. I'd say Hyundais get better warranties than this.....
I apologise if it sounds like I'm having a rant, but they're not making my Christmas list this year. And no disrespect to any of you who have Hyundais......
Mac