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bm24v View Drop Down
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Direct Link To This Post Topic: Can breakdown be used twice for the same problem
    Posted: 09-July-2006 at 10:26

What I mean is.....

I got them out last week for the overheating problem but the guy bled the system and didnt tow me anywhere. But the girl on phone said if you towed home or to a garage you cant get them out again for the same problem.

I think though what she maybe meant was, if you towed home and try to fix it yourself and cant and have to get them out again to get towed to a garage then you cant.

But as I drove away does this still count, just wondering.



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Direct Link To This Post Posted: 09-July-2006 at 12:48
As far as i know mate you can't call them out for the same fault within 28 days.

so if you have stated the fault as overheating the first time, then you want to call them out for overheating again they won't come out. free of charge anyway they will charge you like 90 quid.

cheers

p.s i have hated breakdown services since they told me an alloy i knackered in a pot hole was self-inflicted damage and would not come out to check the rest of the car

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Direct Link To This Post Posted: 09-July-2006 at 21:07
they didn't fix the problem that they were there for in the first place yet they can refuse to even attempt another go at it?  what a con

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Direct Link To This Post Posted: 10-July-2006 at 00:22

Depends on what the breakdown cover specifies and what they did. If They got your car going again but it failed with the same problem sometime later, it may seem like a con, but their policy is to get you moving again, not carry out full repairs to the manufacturers standard. Ususally, their method is a 'get you home' fix, not a complete service.

The truth is though, I'd rather pay £90 per year for the AA to rescue my wife and kids from the side of a motorway, then fix it myself (or a competent garage) than worry about a much bigger recovery charge, ranging from £150 (though usually much bigger) to infinity just to get them somewhere they have to sit and await further repairs and wallet emptying.

Some things don't seem that great until you really have to appreciate them.

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You’ve took that too far man!!!

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Direct Link To This Post Posted: 10-July-2006 at 06:16
I'd second that, reminds me of an incident within my family that made me think twice about living without break down cover!! i think if your a single guy you would probably rather spend the 90 quid on something else, but once a wife or children come in to the deal it's a matter of necessity more than anything else.
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Direct Link To This Post Posted: 10-July-2006 at 08:35

Who are you covered by?

I haven't read anything like that in the small print in the AA stuff but then again I haven't read all the small print.  Hmmm...

A friend from school bought herself a stoopid Landrover (no power steering and she was just a wee thing so couldn't steer the thing and drum brakes on the front) that was about 400 years old to drive herself and another mate to and from teacher training college.

The thing would breakdown on a regular basis on the M8.  I spotted it (wasn't that difficult to spot, she had it repainted bright yellow!) more times on the hard shoulder of the M8 than I did seeing it move under it's own power around where we stayed.

The girls at the AA call centre (in Erskine - local to where we stayed) all new her by name, when she phoned up when it inevitably broke down and gave her name, the call centre used to answer "Oh yes that is you with the yellow Landie isn't?"  My dads friends daughter worked at the AA and spoke to this driver a couple of time! 

The AA kept coming out to her - but then again she will have been a lone female on the motorway which would be a priority anyway.

Andrew

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Direct Link To This Post Posted: 10-July-2006 at 09:14
It's 911 through Admiral.......I never read the small print just somthing I never do...but I know I should...
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Direct Link To This Post Posted: 10-July-2006 at 16:25
im with RAC and when i signed up i asked the guy about that scenario of breaking down twice and he told me all the companies have the same policy.

he did mention tho that if you are ever stuck phone it in as something else and the majority of the breakdown guys are more than likely to help you out. as its no skin off there nose. although i wouldn't like to try this.

cheers

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