Chips away....dont bother (not tec) |
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AndyS
Really Senior Member II The Last of the Few Joined: 21-August-2003 Location: 55 � North Status: Offline Points: 1365 |
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Posted: 06-November-2006 at 16:29 |
Like I said, haunt the guy when he sets up shop at the weekends.
He'll soon think twice when his income starts to drop. |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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Well i have spoke to head office, the chap that fu*ked it up has given me a refund but has left me with an 650.00 bill that chipsaway wont pay for because and their exact words were "we wont pay for a bodyshop repair because we dont paint whole panels" i told them they shouldnt have wrecked the whole panels and the only way to get compensation would be through the small cllaims court with no garantee so there you go, my pride and joy covered in overspray with mis-matching patchey paint and chipsaway do it for free....and now couldnt give a sh*t would have been better in someone had vandalised it .... regards chaz
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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AndyS
Really Senior Member II The Last of the Few Joined: 21-August-2003 Location: 55 � North Status: Offline Points: 1365 |
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I looked at taking on a Chips Away franchise (22k+) but scrapped the idea when I found that dealers won't use them & my area is saturated with similar rivals. I was told (by a dealer) that the finish isn't always that good & by the time they've set everything up the car could have gone to a bodyshop.
Expectations too high? Chips Away blow their own trumpet very loudly as far as quality of finish is concerned. Chips Away is in fact quite pricey compared to a conventional bodyshop. The usp of CA is the convenience factor compared to a conventional bodyshop. Personally I wouldn't use them. Good luck with your claim against them. You could alway park up next to them when they set up shop on retail parks etc. & loudly proclaim your dissatisfaction with them. That'll get results! |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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I will be onto head ofiice on monday .... will keep you guys posted on what happens ...
Im still smiling (just) will be happy when this is all over.... |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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NOISUFNOC
Really Senior Member II Joined: 27-September-2004 Location: Sunny Greenock by the Sea Status: Offline Points: 1473 |
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Chips away central office make sure all the franchises have liability insurance to cover damages that they cause to the car. So id be very vocal with them about it The glasgow branch is none the better. |
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528 for now
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Rossi
Bavarian-Board Contributor Joined: 07-May-2005 Status: Offline Points: 3311 |
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Really Sorry to hear that chazzer It must be SO frustrating.. As previously mentioned, now is the time to chase up Chipsaway Central Office to complain about it..If they are not willing to do anything about it, then onto Trading Standards. Oh, make sure you mention Trading Standards when complaining to Chipsaway..Then you may be treated in a more respectable manner and not just fobbed off. The company will be insured to the hilt, all sorts of liability etc..time for a pay out me thinks. This could happen to anyone else, nows the time to prevent it! |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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what a complete sh*tter... dont make the same mistake guys Chaz |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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Rossi
Bavarian-Board Contributor Joined: 07-May-2005 Status: Offline Points: 3311 |
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Cannae get the staff chazzer! Outcome to be expected, hopefully you will get it sorted and he will cover the cost..but I wouldn't hold yer breath. I have a feeling he may cover a percentage of the cost but, hopefully I'll be wrong and he will pay for it all. ..Good luck! |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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well my worst fears have come true, the chipsaway guy cleaned up most of his mess with overspray etc and re-painted in a colour which was definatly closer to artic silver, however i still have a patchey "matt" finish which is now where near as shiney as the rest of the paint but he has completely trashed it when he polished it up with his rotary there are 16 marks on the new paint ranging between a 1/2 inch to an inch in length where the polishing pad hasnt gone square on the panel and has scuffed the paint ....
got to call him tomorrow and let him know what i think..... off to bmw soon hopefully he will still cover the cost regards chaz |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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he may get it right this time But i doubt it regards chaz |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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Stone-IslandV8
Really Senior Member II Joined: 31-January-2003 Location: North Somerset Status: Offline Points: 3015 |
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Which Chipsaway was he Chazzer....Bristol or further afield?
In some form of defence I used Chipsaway in Wellingborough (not much use when in the South West though) and they were SUPERB.....invisibly removed some very deep scratches from my 520s bonnet. BUT I had previously received advice only to use the Chipsaway places with premises as they tend to be trained sprayers who havent got the to start on their own so go franchise. |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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Well just been to the bmw approved bodyshop today, there are sorting out a written quote for me, and have said that eanything that cant be cleaned up will be replaced, i did for-warn them he was having another go on thursday, they told me not to get my hopes up and that i would see them soon ....they obviously have had other victims of chipsaway in .... he told me really then only do stone chips and they arent as good as everyone thinks at that and that he should never attempted to spray half the side of the car.... still learning .... regards chazzer |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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lukeduke
Bavarian-Board Contributor Joined: 22-March-2006 Location: dublin Status: Offline Points: 1848 |
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bloody chancers!!! sorry to hear that mate!
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Rossi
Bavarian-Board Contributor Joined: 07-May-2005 Status: Offline Points: 3311 |
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Good luck Chazzer! At least you know you'll get it done right in the end..which is more than I can say regarding 'Chips Away! The 'Chips Away' guy in the Scottish Borders doesn't even answer or return calls..I've phoned on three separate occassions without reply over the last three months to get some dents taken out of the BM.. He's just had a nice writeup in the local rag, which puts him and his other half up there, when in reality, they are way down in my rankings with BAD communication skills and downright ignorance! Chips Away, no way! [rant over] |
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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My best friend is coming out again on the second of november to "try again" if he balls it up which im sure he will, its of to bmw, and i have also stated any parts he cant get his overspray off from last time will be replaced at his expense and this time it would be nice if he covered the rest of the car so it doesnt get covered in over spray... will keep you guys posted regards chaz |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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540 V8
Bavarian-Board Contributor Lick my badge Joined: 07-December-2005 Location: Running the asylum Status: Offline Points: 2280 |
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Chaz, you have my utmost sympathy. It made my blood boil just reading your experience. Whatever you do, do not let him get away with spoiling your pride and joy! If they mess it up second time around, tell them you want them to pay for a proper job to be done at a bodyshop. If they don't agree, tell them you'll go to trading standards and maybe even the local newspaper and post it on the many forums you are a member of (honest John website is fantastic for this kind of thing, lots of complaints are listed on here, you may not be the first) Don't let it lie, you are a consumer with rights and trading standards do come down hard on those who dare to con customers and if you are not the first to complain, they'll be very interested. A friend of mine has contacted them before, they contacted the company in question, he got a swift re-fund and they offered him an extra settlement before he even mentioned court! Worth considering but if they are smart, they'd probably sort it out if you so much as mentioned trading standards! Go for it and good luck. Let us know how you get on Mike |
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Current:E34 540i Touring 6 speed manual(Mpower bodykit & suspension)& Chrysler Voyager 3.3 V6 auto Previous:E34 530iSE AC Schnitzer suspension. E28 525e auto-Standard |
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IamSpartacus
Moderator Group Joined: 21-November-2002 Location: Singapore Status: Offline Points: 3625 |
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Bu&&er!
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The world is a tragedy to those who feel, but a comedy to those who think.
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Exharper
Really Senior Member I Dont let the misses drive it!! Joined: 19-January-2005 Location: Sawley, Long Eaton Status: Offline Points: 444 |
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glad you can see some light at the end of the tunnel mate let us know the outcome, im surprised if they have not said to you "please do not tell anyone"!!!!!!!!!!!! They have lost my confidence anyway, you can tell them from me, and if i did get them to the job i shall not be paying them until its dried and im happy. I take it this was the guy from Bristol? Good luck mate |
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Beemer dan 523i SE 1997 (184K) Canyon Rot Red, auto. 330 CI Msport Convertible, blue 51K.
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chazzer
Bavarian-Board Contributor V8 Baby !!! Joined: 25-April-2005 Location: south bristol Status: Offline Points: 383 |
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[QUOTE=Exharper]
Did you feel that you could not pay the guy after you realised it was a bodge job. and also did he not agree that it was a bad job,[QUOTE] he said to me today that he knew it was going to be patchy after drying out , so why did he tell me otherwise ?? i cant really discribe what i felt when i realised how sh*te the job was ... i just felt guted but at the time re-assured that some polish and a few days all will be fine so like a complete mug paid him and it bit me i the ass i live and learn chaz Edited by chazzer |
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Current : 1995 BMW E34 540I Auto 98K Fully Loaded, Leather, Sat Nav & Dvd. Previous: 1991 BMW E34 520I Manual(non-vanos) 185K with full leather. 1990 BMW E34 525I Auto 113k in sterling silver
& 1993 BMW E34 520I SE in dimond black |
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Rhys
Moderator Group Coffee addict... Joined: 02-February-2003 Location: from the Latin locātiō Status: Offline Points: 10053 |
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Good luck
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