Chips away....dont bother (not tec)

Well guys spoke to head office today told them how i couldnt believe what a mess he had made of it and so much for just painting the damaged area etc overspray just being the icing on the cake ...  her words were "i cant understand why as he has had the training" anyway mateybob form chips away has agreed to come out and re-do the the work (well lets face it he cant make it worse....can he  ???) even though i am not to keen on letting him lose on it again... but if i am still not happy then it can be re-done again at a bodyshop at his expense which is furry muff, i do have some pictures but non that throughly illustrate the devastation left by him

the saga continues ...

regards

chaz

Contact their head office and let them know how bad the job was done, also inform them that you are a member of several internet forums. You could also say that you are a member of Which magazine (works for me).

Simon

Rhys wrote: Maybe give trading standards a ring and tell them as well?

thats a good idea gotta be worth a phone call.... i really hate to be  the complaining customer but everytime i look at the state of my pride and joy it gives me depression i mean even ford have never done paint as bad as this .....

regards

chaz

Good evening, i have posted this in the 5 series forum but i wanted everyone to be aware esp if you love your BMW as much as i love mine....


just thought i would post about my recent "chipsaway" experiance in hope that you can learn from my mistakes...i appreciate that my local guy may be a lot worse than yours but if you live in south bristol beware..... my local guy turned up and bearing in mind they "only paint the damaged area to uphold the original finish" i now have a poorly sprayed (bodged) up nsf wing, nsf door and half of the rear nsf door, the finish is as dull as anything and was damaged by the chipsaway guy when he polished up the new paint with an orbitial polisher... which i pointed out to him but he told me he "couldnt see it from where he was standing" the paint colour is very nice but its about as close to artic silver as dolphin grey it looks awful and has a very dull finish there is overspray everywhere including bonnet,front bumper, roof, windscreen, door handles, side indicator, trim pieces (the ones that just unclip) and on the top edge of the rear door i even have spots of primer... the paint finish is very patchy i pointed this out to the guy who said after five days give a polish and it will be fine - i wish i spent an hour polishing on saturday and it made no differance except the rest of the car is extremely shiney and makes the c**p job stand out even more, its awful to the point of my mrs who knows absolutly nothing about paint finishes saying that i had paid to have my pride and joy vanalised..
and the real insult is that the stone chips on the bonnet he couldnt do because he could remove the prevouis owners touch up paint (that was a better match than his) which was why i called him out in the first place ....
this cost �250,00, i have a qoute of �550 from my local bodyshop who in fairness are very very good to set it all right, all i wanted was the damage sorted and to keep it as original as possible  clearley i should have saved  my �250 and gone striaght to the body shop

i wouldnt dream of letting this happen to another fellow bmw enthusiast (spelling) and you feeling the way i do at the moment ...

sorry guys rant over

beware

regards a very angry

chaz

Edited by chazzer